Clarity Benefit Concierge | Get Help With Your HSA or FSA
BENEFITS GUIDANCE MADE SIMPLE

Get clearer answers about your HSA and FSA

Clarity Benefit Concierge is your always-available benefits guide. Ask questions about your HSA or FSA, explore what your account may cover, estimate how much to contribute, and connect with a Clarity representative when you need more help.

Get helpful guidance in a simple conversation, without searching through plan documents or trying to understand complicated benefits language.

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Benefit Concierge ● Online & Ready
Hi! I'm your Clarity Benefit Concierge. How can I help you make the most of your benefits today?
Is my HSA eligible for fitness trackers?
24/7 availability Get guidance when it is convenient for you.
Simple, conversational support Ask questions in your own words.
Easy access to help Connect with a Clarity representative when needed.

Feel more confident about your benefits

Choosing your benefits can feel overwhelming, especially when you are trying to understand contribution limits, tax savings, eligible expenses, and the differences between an HSA and an FSA.

Clarity Benefit Concierge helps make those decisions easier.

In just a few minutes, you can get answers to common benefits questions, create an estimated contribution plan, and learn how your account could help you prepare for healthcare expenses throughout the year.

ONE CONVERSATION. FOUR WAYS TO HELP.

Start with the question that matters to you

You do not need to choose from a complicated menu. Simply ask your question, and the Benefit Concierge will guide you to the information you need.

PLAN WITH GREATER CONFIDENCE

Make your benefits dollars work for you

Not sure how much to put into your HSA or FSA?

The Benefit Concierge can help you think through your expected healthcare expenses and create an estimated contribution plan for the year.

Your suggested amount may consider:

Your account type
Your coverage level
Your general income range
Your expected healthcare expenses
Your personal savings goals
Current IRS contribution limits
Your results are estimates designed to support your planning. Before making your final election, consider reviewing your plan details or speaking with a benefits administrator or tax professional.
A SIMPLER WAY TO GET ANSWERS

Benefits guidance that speaks your language

You should not have to be a benefits expert to make informed decisions.

Clarity Benefit Concierge provides short, clear answers and asks one question at a time. The experience is designed to feel like a conversation with a knowledgeable benefits guide, not another complicated form.

You can use it to:

Learn how your account works
Prepare for expected healthcare costs
Explore potential eligible expenses
Estimate your annual contribution
Understand possible tax savings
Request help from a Clarity representative
Conversational Support
Would you like to check if a specific item is covered, or should we estimate your contribution for the upcoming year?
GUIDANCE YOU CAN USE WITH CONFIDENCE

Helpful information with built-in safeguards

Clarity Benefit Concierge is designed to provide clear benefits education while protecting your privacy and keeping the conversation focused on your needs.

Based on approved benefits information

Answers are grounded in approved educational content to help keep information consistent and reliable.

Clear about expense eligibility

The Benefit Concierge will explain when an expense may be eligible, but your plan administrator and plan rules determine final eligibility.

Estimates are clearly identified

Contribution suggestions and potential tax savings are estimates, not guarantees or individualized tax advice.

Contribution limits are considered

Suggested contribution amounts are capped according to current IRS limits for your account and coverage type.

Your privacy matters

The Benefit Concierge provides general guidance and asks only for information needed to support your conversation or connect you with a representative.

Personal questions go to the right team

For account-specific questions, claims, orders, or other individual concerns, the Benefit Concierge will direct you to Clarity support rather than guessing.

DIGITAL CONVENIENCE. HUMAN SUPPORT.

Get additional help when you need it

Clarity Benefit Concierge can answer many common questions, but you are never limited to digital support.

When your question requires help from a person, the Benefit Concierge can support the transition seamlessly.

You can begin with the Benefit Concierge and move to personal support without starting over.

Send your question to Clarity

It can prepare a message explaining what you need and send it to the appropriate support team.

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Create a support request

Your question and relevant conversation details can be included so a Clarity representative has the context needed to assist you.

FAQ

Participant FAQs

What can I ask the Benefit Concierge?
You can ask questions about HSAs, FSAs, contribution limits, reimbursements, potential eligible expenses, estimated tax savings, and annual contribution planning.
Can it tell me exactly how much I should contribute?
The Benefit Concierge can provide a suggested contribution based on the information you share. The result is an estimate to help you plan and should not be considered financial or tax advice.
Can it confirm whether an expense is eligible?
It can help you explore whether an expense may be eligible. Your specific plan rules and plan administrator determine final eligibility.
Does it have access to my personal account?
The Benefit Concierge provides general education and planning guidance. It may not have access to personal account details, claim information, or individual plan records.
What happens when I need account-specific help?
The Benefit Concierge can collect your contact information and send your question, along with relevant conversation details, to a Clarity representative.
Is the Benefit Concierge available outside normal business hours?
Yes. The Benefit Concierge is available 24 hours a day, seven days a week.
Does it provide tax or medical advice?
No. It provides general benefits education and planning estimates. Consult a qualified tax professional or healthcare provider for advice related to your personal circumstances.

Your benefits questions deserve clear answers

Whether you are comparing an HSA and FSA, estimating your contribution, researching an expense, or looking for additional support, Clarity Benefit Concierge is here to help. Start a conversation and take the next step toward making more confident benefits decisions.

Clarity Benefit Concierge is provided by Clarity Benefit Solutions and powered by Truemed.